Shipping Policy
Last Updated: July 2, 2025
Thank you for shopping at Factory Cart, your go-to store for affordable men’s fashion. This shipping policy explains how and when your order will be delivered after placing it on www.factorycart.com.
Factory Cart is a unit of [Company Name], based at G1, G2, G3, Ground Floor, Chiranjiv Tower 43, Nehru Place, Delhi, India. This policy follows Indian laws, including the Consumer Protection Act, 2019.
We use reliable courier partners such as BlueDart, Delhivery, DTDC, XpressBees, Amazon Transportation, Ekart, and Ecom Express, depending on your delivery location.
Order Processing Time
All orders placed before 2:00 PM (Monday to Saturday) are packed and dispatched within 24 to 48 hours. Orders are not processed on Sundays or public holidays. During high-volume periods, processing may take a little longer. If there’s any delay beyond normal, we’ll let you know by email or phone.
Shipping Charges and Delivery Time
Shipping fees range between ₹50 and ₹100, based on your delivery pin code. The exact amount is shown at checkout before payment.
Estimated delivery time is 3 to 5 working days after dispatch. In rare cases, delays may happen due to courier service availability or bad weather.
Order Tracking
Once your order ships, you’ll receive an email with a tracking link and tracking number. It becomes active within 24 hours of dispatch. You can use the link provided or email us at factorycartwebsite@gmail.com for help with tracking.
Customs and Taxes
We currently ship only within India. No customs or import duties apply. All applicable taxes are included in the product and shipping prices shown on the website.
Damaged or Lost Shipments
We carefully check and pack all items before dispatch. Factory Cart is not responsible for damage or loss during shipping. If your parcel arrives damaged, please contact the courier company immediately and keep all packaging for reference. You can also email us if you need assistance.
Returns and Refunds
For returns or exchanges, please refer to our Return and Refund Policy. We follow a 24-hour return window and require an unboxing video in case of damaged or incorrect items. For help, write to us at factorycartwebsite@gmail.com.
Need Help?
If you have any questions about shipping, contact us at factorycartwebsite@gmail.com or call us at +91-9876543210.
By placing an order on Factory Cart, you agree to this shipping policy.
Let me know if you'd like the Returns & Refund Policy rewritten in the same style.